Refund Policy

Here’s a clear Refund and Returns Policy for our website, usaelitesmm.com (Best Digital Marketing platform in USA):

Refund and Returns Policy
Effective Date: 12-06-2025
Thank you for shopping at usaelitesmm.com. We value your business and strive to provide high-quality social media marketing services. Please read our refund and returns policy carefully before making a purchase.

1. Digital Service Nature
   All our services are digital and non-tangible, which means once a service is delivered or in progress, it cannot be returned like physical goods. Therefore, we handle refunds with specific guidelines.

2. Refund Eligibility
   We offer refunds only under the following conditions:
   • Non-Delivery of Service: If you do not receive the service within the estimated delivery time and we fail to fulfill the order, you may be eligible for a refund.
   • Order Not Started: If your order has not been started or processed within 48 hours of payment.
   • Service Error: If a technical error or mistake on our side causes the order to be incomplete or not as described.
   To request a refund, contact our support team within 3 days of placing the order.

3. Non-Refundable Situations
   Refunds will not be provided in the following cases:
   • You changed your mind after placing the order.
   • You provided incorrect information (e.g., wrong username or link).
   • You violated the platform’s or social media platform’s terms of service.
   • Partial drops or fluctuations after full delivery (unless a refill guarantee was explicitly offered).
   • You are dissatisfied with the speed or quality, unless it severely differs from what was described.

4. Cancellations
   Orders can only be canceled before they are processed or started. Once an order begins processing, it cannot be canceled or refunded.

5. Refill Policy
   Some services come with a refill guarantee, which ensures that if your followers/likes/views drop within a certain period, we will restore them. Please check individual service descriptions for refill terms. If applicable, you must request a refill within the specified time frame.

6. How to Request a Refund
   To request a refund or report an issue:
   • Email: usaelitesmm@gmail.com
   • Include your order ID and a detailed explanation.
   • Our support team will investigate and respond within 24–72 hours.

7. Chargebacks and Disputes
   Filing a chargeback or dispute without contacting our support first is a violation of this policy. We reserve the right to block or suspend your account and deny future services if this occurs.

8. Policy Changes
   usaelitesmm.com reserves the right to modify this policy at any time without prior notice. Please review this page periodically for updates.

By placing an order with usaelitesmm.com, you agree to this Refund and Returns Policy.